What is Operations Management Theory?

The knowledge of how to successfully oversee company or project operations is important for any project manager. This knowledge is referred to as Operations Management Theory (OMT): the application of several practices with the goal of promoting efficiency in production.

So how do you go about learning how to successfully manage an operation?

Let’s start with why OMT is so important, and what it can do to boost a company’s productivity and return on investment.


Why Companies Love Operations Management Theory

Why Companies Love Operations Management Theory

The effective application of OMT does wonders for a business organization. In essence, OMT menawarkan makeover untuk proses yang ada dalam rantai pasokan dan manajemen produksi aktual. Alasan untuk mengulang atau memperbaiki proses yang ada adalah untuk memastikan bahwa bisnis Anda memproduksi barang atau jasa dengan efisiensi maksimum.

Banyak EA bersaing dengan CPA dan jenis lain dari akuntan. Sebagian besar EA, Anda dapat membantu klien dengan pajak serta nasihat tentang segala keprihatinan pajak terkait. Anda juga akan menggunakan keahlian Anda untuk mewakili klien yang perlu berurusan dengan IRS dalam kapasitas apa pun, seperti selama audit.

Namun, with effective operations management, businesses are able to achieve a better output and higher quality of goods and products. This gives them a competitive advantage over their rivals and increases the company’s return on investment (ROI).

What’s not to love about that?


Who’s In Charge of Operations Management?

Who’s In Charge Of Operations Management?

If a company has several departments that handle marketing, engineering, design, and sales, where would operations fall?

The answer is: everywhere!

Semua departemen dari perusahaan jatuh di bawah operasi, baik dalam proses sehari-hari bisnis dan tujuan jangka panjang dan arah perusahaan. Efektif Manajer Operasional atau Chief Operating Officer (MENDEKUT) harus memakai beberapa topi, bertindak sebagai lintas departemen penghubung. Tidak ada bagian dari operasi perusahaan harus diketahui oleh Manajer Operasional.

Ini adalah untuk alasan penting. Daripada berfokus pada tujuan departemen tertentu, seperti mendarat X jumlah penjualan atau menciptakan X jumlah unit, the Operations Manager’s job is to increase efficiency on every level of a company by using the resources on hand. These resources include people (employees, managers, and customers), technology, and equipment.

Operations Managers not only know the production aspect of the business intimately, but they also understand sales and marketing goals, financial projections and more.

Here are just a few things the Operations Manager should know about in order to be most effective at his or her position:

  • They know their customers, both from the marketing and sales aspect. The Operations Manager knows who to target, why, and how. Once those customers are in the door, the Operations Manager knows how best to assist them at maximum efficiency.
  • They are a very effective communicator. They must be comfortable communicating internal company information to different departments and employees, as well as communicating with customers, vendors in the supply chain, and stakeholders.
  • They understand the company’s finances. Goals, cost productions, budget cuts, breakevens…Manajer Operasional memiliki pengetahuan dari mereka semua.

Pada dasarnya, Manajer Operasional tahu bisnis di dalam dan luar. Dan karena mereka tahu bisnis dengan baik, mereka adalah individu yang paling efektif untuk mengawasi dan mengelola aplikasi Teori Manajemen Operasi.


Supply Chain Management yang efektif

Supply Chain Management yang efektif

Di hati, pusat OMT sekitar manajemen yang efektif dari rantai. Manajer Operasional hati-hati mengelola proses yang mengubah bahan baku menjadi komponen untuk barang atau jasa. These components then go through the manufacturer to be produced and sold at a retailer before reaching the consumer.

But an Operations Manager’s job does not end with manufacturing; rather, he or she is familiar with and in control of every step of the process and continuously redesigns service operations to keep production at maximum efficiency.


The Theories Behind The Theory

The Theories Behind The Theory

Contrary to popular belief, OMT is not just one umbrella theory used to magically transform a business production process. Rather, it is a long-running conceptual framework that draws on existing theories and applies them to producers of goods and services.

Pada dasarnya, it’s been around for quite a long time!

Di 1911, at the height of the Second Industrial Revolution, Frederick Taylor published his principles of scientific operations management. This theory included four elements:

  • Developing a science of management
  • Using scientific terms to define an effective worker
  • pendidikan, training, and development of workers
  • Cooperation between management and staff

Modern Operations Management Theory expanded upon Taylor’s early work in the field and is now comprised of four different production systems:

  • Business Process Redesign (BPR)
  • Reconfigurable Manufacturing Systems (RMS)
  • Six Sigma
  • Lean Manufacturing

These four theories are used in tandem to create an effective approach to business chains for Operations Managers.

Business Process Redesign

Business Process Redesign (BPR) first emerged as a theory in 1993. It focuses on creating business processes that are easily redesigned to keep up with changing technologies or markets.

Any area of business can be easily redesigned: manufacturing, production, logistics, customer quality, or marketing. Redesigning elements of a business process can help increase the return on investment, improve the quality of a product, or even reduce unnecessary costs.

BPR uses three core focuses to accomplish its goal:

  • Scoping: When redesigning a business process, it’s important to identify the scope of the redesign. Which processes must be addressed, which would be nice to address, and which are simply not worth the effort?
  • Planning: Tahap perencanaan menjabarkan urutan proses yang akan didesain ulang dan menetapkan tonggak, jadwal, biaya, dan sumber daya.
  • Peta jalan: Sebuah roadmap menggambarkan urutan tugas, proyek atau program yang akan dicapai, berapa lama mereka harus berlangsung, dan persyaratan. Berbeda dengan tahap perencanaan, Road Map menggabungkan mekanisme pendanaan, ROI, dan bahan bakar untuk sebuah program yang berkelanjutan.

Sistem Manufaktur reconfigurable

Sistem Manufaktur reconfigurable (RMS) teori lain yang berpusat pada gagasan cepat berubah atau memperbarui sistem. This theory deals with the actual manufacturing system and enables quick changes in structure as well as hardware and software components. RMS theory allows businesses to quickly adjust to capacity or system changes without too much downtime, labor, or money. This keeps the manufacturing process operating at maximum efficiency without negatively affecting customer satisfaction.

The RMS was invented in 1999 at the University of Michigan College of Engineering. The statement “exactly the capacity and functionality needed, exactly when needed” establishes the goal of the system.

The six core RMS traits are:

  • Modularity
  • Integrability
  • Customized flexibility
  • Scalability
  • Convertibility
  • Diagnosability

An RMS may possess all or just some of these characteristics. Namun, when an RMS has all of the above, the speed of responsiveness to unpredictable events is increased. Karena ini, manufacturing can continue at high volume thanks to significant process improvement, resulting in high efficiency.

Six Sigma

Six Sigma focuses on the quality of a product and the manufacturing system behind it with the help of statistics and analytics. The process was developed in the 80’s at Motorola. The word “Six” in its name comes from the control limits the system operates under; it allows for six standard deviations from the normal distribution mean.

Six Sigma is employed in a company to achieve specific financial targets. This may be increasing profits, reducing costs, or other forms of financial gain. Kemudian berikut urutan langkah-demi-langkah hati-hati untuk mencapai ini. Six Sigma menggabungkan penggunaan banyak perhitungan, rasio, dan grafik untuk mencapai tujuannya.

Lean Manufacturing

Lean Manufacturing adalah metode yang sangat populer digunakan dalam manajemen operasi dan banyak proses bisnis saat ini. Hal ini berpusat di sekitar gagasan kejam menghilangkan limbah dalam penyediaan dan manufaktur proses untuk memotong biaya dan membuat proses lebih pendek.

Dalam lean manufacturing, any resources used for a goal that doesn’t create value for a customer is a waste. What a customer will use and pay for is the benchmark for any product or service created with the lean manufacturing method. The theory begins with the customer and is incredibly useful for limiting excess motion, inventory and overproduction.

Lean manufacturing was developed by Japanese industrial engineers Taiichi Ohno and Eiji Toyoda between 1948 dan 1975. It was originally called the “just-in-time production” system and made the Toyota auto plants extremely efficient and high-quality. It is now very popular in the West.


Lean Six Sigma- a Useful Hybrid

Lean Six Sigma- A Useful Hybrid

In recent years, operations management and experts have begun to combine the core purposes of Lean manufacturing and Six Sigma to create Lean Six Sigma. The idea of creating value for customers by eliminating waste (Lean) and reducing defects by problem-solving (Six Sigma) makes for a potent combination. Now, Lean Six Sigma is an accelerated process that solves problems and improves processes to become faster and more efficient.

The key principles of Lean Six Sigma are as follows:

  • Prioritize customers
  • Understand the process’ value stream
  • Manage and improve flow of processes
  • Remove non value-adding elements
  • Manage factually while reducing variation
  • Involve people while equipping them in the process
  • Undertake significant activity improvements

The Added Value From Operations Management Theory

The Added Value From Operations Management Theory

Teori Manajemen Operasi menambah nilai luar biasa untuk proses perusahaan. Dengan aplikasi yang benar dan Operations Manager yang kompeten, suatu organisasi dapat memenuhi tujuan bisnis dengan berbagai desain proses dan inisiatif redesign.

di bawah MSE, proses ditingkatkan dan dioptimalkan.

Karyawan dikelola secara cerdas dan strategis untuk meningkatkan efisiensi terbaik.

limbah yang tidak perlu diidentifikasi dan dihapus.

Hasilnya adalah operasi seluruh bisnis– dari awal produksi untuk penutupan penjualan — yang bekerja dengan lancar dan pada efisiensi yang tinggi dengan limbah yang minimal. Karena ini, OMT merupakan tambahan yang luar biasa dari nilai untuk setiap perusahaan dan keterampilan yang berharga untuk setiap profesional bercita-cita untuk menguasai.

Kenneth W. Boyd

Kenneth W. Boyd is a former Certified Public Accountant (CPA) and the author of several of the popular "For Dummies" books published by John Wiley & Sons including 'CPA Exam for Dummies' and 'Cost Accounting for Dummies'.

Ken has gained a wealth of business experience through his previous employment as a CPA, akuntan, Preparer pajak dan Perguruan Tinggi Profesor. Today, Ken continues to use those finely tuned skills to educate students as a professional writer and teacher.