Zanîna çawa bi serkeftî bi serpereştiya şîrketa an jî projeyeke operasyonên ji bo ti girîng e birêvebirê projeya. This knowledge is referred to as Operations Management Theory (OMT): the application of several practices with the goal of promoting efficiency in production.
So how do you go about learning how to successfully manage an operation?
Let’s start with why OMT is so important, and what it can do to boost a company’s productivity and return on investment.
Why Companies Love Operations Management Theory
The effective application of OMT does wonders for a business organization. In essence, OMT sîstena makeover ji bo pêvajoyên heyî ku li zencîra daxwaza û management hilberîna rastî. Sedema ku redo an baştir ji bo pêvajoya heyî e ku bicîh bikin ku karê xwe hildibirîne, mal an xizmet bi herî zêde berevpêşbirina.
Gelek eas bi CPAs û cureyên din ên Accountants pêşbaziyê de. Piraniya EA, tu mişterîyên bi formên bacê herweha şîretan li ser hemû fikarên related tax alîkarî. Hûn dê bi pisporiya xwe ji bo nûnertiya mişterîyên ku divê ji bo ku bi IRS di ti îmkanên bikaranîna, wek di dema (Riksrevisionen).
Lebê, with effective operations management, businesses are able to achieve a better output and higher quality of goods and products. This gives them a competitive advantage over their rivals and increases the company’s return on investment (ROI).
What’s not to love about that?
Who’s In Charge Of Operations Management?
If a company has several departments that handle marketing, engineering, design, and sales, where would operations fall?
Bersiva ku tê: everywhere!
All departments of a company fall under operations, hem di pêvajoyên day-bi-roj ji karsazan û armancên demdirêj û bi aliyê vê şîrketê ên bi. An Manager operasyonên bi bandor an Serokê Officer Operating (Baran) has to wear pir çend hats, wek baregahên cross-beşa. No beşek ji operasyonên şîrketê divê nenas ji Manager Operasyonên be.
Ev e ji bo sedemeke girîng. Li şûna ku li ser armancên navendê taybet, wek li firokexaneyên Kurdistanê mîqdara X yên firotina an afirandina mîqdara X yên yekîneyên, the Operations Manager’s job is to increase efficiency on every level of a company by using the resources on hand. These resources include people (employees, managers, and customers), technology, and equipment.
Operations Managers not only know the production aspect of the business intimately, but they also understand sales and marketing goals, financial projections and more.
Here are just a few things the Operations Manager should know about in order to be most effective at his or her position:
- They know their customers, both from the marketing and sales aspect. The Operations Manager knows who to target, why, and how. Once those customers are in the door, the Operations Manager knows how best to assist them at maximum efficiency.
- They are a very effective communicator. They must be comfortable communicating internal company information to different departments and employees, as well as communicating with customers, vendors in the supply chain, and stakeholders.
- They understand the company’s finances. Goals, cost productions, budget cuts, breakevens…Rêveberê Operasyonên a zanîna kar ji hemû wan.
Bingehî, Rêveberê Operasyonên dizane business li hundir û derve. Û ji ber ku ew business dizanin pir baş, ew ferdî herî bi bandor ji bo kontrolê û rêvebirin û zagonî yên li Teoriya Management Operasyonên in.
Supply Management Chain bi bandor
li dilê, navendên OMT li dora management bi bandor ya zincîra. Operasyonên Managers bi baldarî bi rêvebirina pêvajoya ku veneguhere, madeyên xav nav pêkhateyên bo mal an xizmet. These components then go through the manufacturer to be produced and sold at a retailer before reaching the consumer.
But an Operations Manager’s job does not end with manufacturing; rather, he or she is familiar with and in control of every step of the process and continuously redesigns service operations to keep production at maximum efficiency.
The Theories Behind The Theory
Contrary to popular belief, OMT is not just one umbrella theory used to magically transform a business production process. Rather, it is a long-running conceptual framework that draws on existing theories and applies them to producers of goods and services.
Di rastiyê de, it’s been around for quite a long time!
In 1911, at the height of the Second Industrial Revolution, Frederick Taylor published his principles of scientific operations management. This theory included four elements:
- Developing a science of management
- Using scientific terms to define an effective worker
- Zanyarî, training, and development of workers
- Cooperation between management and staff
Modern Operations Management Theory expanded upon Taylor’s early work in the field and is now comprised of four different production systems:
- Business Process Redesign (BPR)
- Reconfigurable Manufacturing Systems (RMS)
- Six Sigma
- Lean Manufacturing
These four theories are used in tandem to create an effective approach to business chains for Operations Managers.
Business Process Redesign
Business Process Redesign (BPR) first emerged as a theory in 1993. It focuses on creating business processes that are easily redesigned to keep up with changing technologies or markets.
Any area of business can be easily redesigned: manufacturing, production, logistics, customer quality, or marketing. Redesigning elements of a business process can help increase the return on investment, improve the quality of a product, or even reduce unnecessary costs.
BPR uses three core focuses to accomplish its goal:
- Scoping: When redesigning a business process, it’s important to identify the scope of the redesign. Which processes must be addressed, which would be nice to address, and which are simply not worth the effort?
- Pîlankirinî: Di qonaxa plankirina rê da, da yên pêvajoyên ji nû ve bên û ava bûyîne, timelines, nirxîn, û çavkaniyên.
- Roadmap: A nexşerêyeke wê rêyê da ji erkên, proje yan jî bernameyên ku bên cih:, çawa dirêj ew divê bidome, û tu daxwazên. Berevajî qonaxa plankirina de, nexşeya rê de hakim mekanîzmayên fînansmanê, ROI, û mazotê ji bo bernameyeke domdar.
System Manufacturing Reconfigurable
System Manufacturing Reconfigurable (RMS) teoriya din jî navendên li ser fikra xwe ya bi lez diguhere an rojanekirina a sîstemê ye. This theory deals with the actual manufacturing system and enables quick changes in structure as well as hardware and software components. RMS theory allows businesses to quickly adjust to capacity or system changes without too much downtime, labor, or money. This keeps the manufacturing process operating at maximum efficiency without negatively affecting customer satisfaction.
The RMS was invented in 1999 at the University of Michigan College of Engineering. The statement “exactly the capacity and functionality needed, exactly when needed” establishes the goal of the system.
The six core RMS traits are:
- Customized flexibility
An RMS may possess all or just some of these characteristics. Lebê, when an RMS has all of the above, the speed of responsiveness to unpredictable events is increased. Because of this, manufacturing can continue at high volume thanks to significant process improvement, resulting in high efficiency.
Six Sigma focuses on the quality of a product and the manufacturing system behind it with the help of statistics and analytics. The process was developed in the 80’s at Motorola. The word “Six” in its name comes from the control limits the system operates under; it allows for six standard deviations from the normal distribution mean.
Six Sigma is employed in a company to achieve specific financial targets. This may be increasing profits, reducing costs, or other forms of financial gain. It then follows a step-by-step sequence carefully to achieve these. Six Sigma incorporates the use of many calculations, ratios, and charts to achieve its goals.
Lean Manufacturing is an extremely popular method utilized in operations management and many business processes today. It centers around the idea of ruthlessly eliminating waste in the supply and manufacturing process to cut costs and create shorter processes.
In lean manufacturing, any resources used for a goal that doesn’t create value for a customer is a waste. What a customer will use and pay for is the benchmark for any product or service created with the lean manufacturing method. The theory begins with the customer and is incredibly useful for limiting excess motion, inventory and overproduction.
Lean manufacturing was developed by Japanese industrial engineers Taiichi Ohno and Eiji Toyoda between 1948 û 1975. It was originally called the “just-in-time production” system and made the Toyota auto plants extremely efficient and high-quality. It is now very popular in the West.
Lean Six Sigma- A Useful Hybrid
In recent years, operations management and experts have begun to combine the core purposes of Lean manufacturing and Six Sigma to create Lean Six Sigma. The idea of creating value for customers by eliminating waste (Lean) and reducing defects by problem-solving (Six Sigma) makes for a potent combination. Now, Lean Six Sigma is an accelerated process that solves problems and improves processes to become faster and more efficient.
The key principles of Lean Six Sigma are as follows:
- Prioritize customers
- Understand the process’ value stream
- Manage and improve flow of processes
- Remove non value-adding elements
- Manage factually while reducing variation
- Involve people while equipping them in the process
- Undertake significant activity improvements
The Added Value From Operations Management Theory
Teoriya Management Operasyonên nirxên bêhempa ye ji bo pêvajoyên company. Bi sepana rast û a Manager Operasyonên şareza, rêxistineke dikarin armancên karê xwe bi zor ji design pêvajoyê û hewldanên vatinîyên hevdîtinê.
di bin MSE, pêvajoyên bi başkirin û ji bo çewtiyên.
Karmendên bi aqilmendî bi rê û stratejîk ji bo baştirîn zêdekirina berevpêşbirina.
badîhewa di cihdeye diyarkirin û rakirin.
Di encama operasyona bazirganiyê tevahiya e– ji destpêkê yên hilberînê ji bo girtina firotinê — ku dixebite sebr û li berevpêşbirina bilind bi semtê wêran. Because of this, OMT an bilî bêhempa ye ji nirxê ti şîrketa û Alîyê hêja ji bo kesekî profesyonel û sehî efendîyê e.